Shipping & Returns


Shipping & Returns 

 

Shipping Policy

 

Shipping within the US may take approximately 3-6 business days. We do NOT ship outside the US. Shipping fees as well as taxes will be added at the end of your checkout.​ Tracking numbers will be sent to the email address provided with purchase. Processing on orders take approximately 24-48 hours.

LASHES & TATTS / MISTIX LASH is not responsible for ANY lost items. If you check your tracking number and the package says delivered, but you have not received it. You will have to take this up with United States Postal Service.

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If your package is returned due to incorrect address you will be responsible for paying shipping fees again.
 

Return & Exchange Policy

 

Returns: Items must be returned in their natural state. All items must be unworn and unwashed and include all tags INCLUDING receipt within 7 days.  If these steps are not followed, it will be denied. Refunds will be put back on whichever form of payment was used. Shipping charges are NON-REFUNDABLE.

You may request a refund within 48 hours of your purchase. After that time frame you will be issued a store credit.

NO REFUNDS OR RETURNS ON WHOLESALE ORDERS OR ANY TYPE LASHES..

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PLEASE READ DESCRIPTION UNDER WHOLESALE BEFORE PURCHASING.

For any other questions or concern email us at

info@mistixlash.com

We Appreciate Your Business!

 

I HAVE A QUESTION THAT WASN'T ANSWERED. CAN YOU PLEASE HELP?

If we haven't managed to answer your question, please feel free to contact us..

We will do our best to reply within 24 hours :)